📦 Delivery and shipping
- Where do you ship to? All of Brazil, via the postal service and carriers (Melhor Envio). International shipping via Exporta Fácil.
- How long does it take? Calculated at checkout from your postcode; on average 4–10 business days after dispatch.
- Is there tracking? Yes — the code arrives by email as soon as the order is dispatched.
💳 Payment
- Which methods do you accept? Pix (with discount), credit card, bank slip and PayPal.
- International orders? We ship worldwide and accept PayPal. Prices are charged in Brazilian reais.
- Tax invoice? Always — issued automatically and sent by email.
🔁 Returns and refunds
- Can I change my mind? Yes, within 7 calendar days of delivery (Brazilian consumer law).
- Faulty product? 90-day warranty — see warranty and support.
- How do I request it? Through the contact form, with your order number.